BPO News

News and insight about outsourcing, offshoring and career management

Gartner Says Increased Demand for Business Process Outsourcing to Create a Seller's Market in 2005
Analysts to Show How To Implement and Manage a Successful Outsourcing Partnership

eWeek Outsourcing

eWeek Outsourcing

Tech-Savvy Gen Xers Boost Obama Win
After cleaning up on the Internet, Obama captures the first prize of Election 2.0.

Is Tech Immune to Manufacturing Decline?
The U.S. manufacturing sector shrank sharply in December, but some analysts argue that tech is more resilient.

IT Spending Up ... For Now
AMR Research president and CEO, Tony Friscia, and vice president of quantitative research, Bob Kraus, discuss the latest IT spending numbers, in this Research Matters podcast.

MindShift Gains Mind Share
MindShift's merger with Invision created a more comprehensive managed services lineup, explains Tyler Roye, Invision co-founder and senior executive officer of mindShift's Managed Hosting and e-Business Applications Division, in this Changing Channels podcast.

IT's Hiring Crisis: Solutions
To bring fresh talent into the field, IT needs updated approaches to recruiting.

Partnering in the Age of Managed Services
What needs to happen to application development and deployment processes as more applications are moving to managed services? Chetan Dube, president and CEO of IPsoft, has some answers in this Changing Channels podcast.

Network Access Control in the Channel
Brian Gladstein, director of product marketing for Bit9, in Cambridge, Mass., joined David Strom, chief correspondent of Ziff Davis Enterprise Channel Insider, for a recent Channel Chat podcast. A transcript of that interview follows.

Hosting Without Borders
Microsoft offers new site migration options that could help avoid Navisite-like outages.

Managed Services in a Mixed-Up World
Companies are needing more flexibility as they consume applications in new ways, such as through hosted or software-as-a-service models, explains David Wippich, president and CEO of Ensim, in this Changing Channels podcast.

Senators Call for H1-B Alternative
OPT alternative allows foreign students an opportunity to work in field. Lieberman calls for it to be extended.

Additional Resources

Answering Service
Answering Service Call Centers. This directory will give you some of the best answering service call centers around.
Electronic Publishing

Data Entry
Document Management
Identity Management
Webpage Design and Development

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